Roleva Help Center / Using Roleva
Account, privacy, and data
Manage your profile and password, control notifications, export your data, or delete your account.
Everything about your account lives under My → Settings.
Profile
- Display name: how characters and other players see you.
- Username and email: your login identity. Email is used for password resets, export links, and billing updates.
- Interface language: Roleva ships in English, Chinese, Spanish, Portuguese, German, and French. Pick yours under Settings → Language.
Password
Two ways to change it:
- With your current password: Settings → Change password.
- Via email: request a reset link, then paste the reset code from the email and set a new password. Use this if you forgot the current one.
Notifications
New replies, review results, and billing updates arrive in My → Notifications. Mark items read individually or all at once.
Export your data
You can request a full export of your personal data under My → Data & Privacy → Request data export. We prepare the archive and email you a download link.
Delete your account
Account deletion is a two-step safety design:
- When you confirm deletion, your account deactivates immediately — you are logged out and the account stops working.
- After 30 days, all personal data is permanently deleted. This cannot be undone.
Changed your mind within the 30 days? Log back in and choose Cancel account deletion — your account and data return exactly as they were.
Where billing lives
Subscription status, plan, renewal date, orders, and entitlements are under My → Settings → Subscription and My → Orders. See Credits and membership for how the plans differ.